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FAQ
Frequently Asked Questions
Quick answers about TruthEdgeTech computer repair, remote help, house calls, Macs, PCs, printers, Wi-Fi, and service scheduling.
Do you repair laptops in Amarillo?
Yes. TruthEdgeTech helps with slow performance, startup problems, malware symptoms, Windows issues, data transfer, backup setup, SSD upgrades, and practical repair-or-replace advice. Severe liquid damage, board-level repair, or microsoldering may require a specialist.
Can you recover files from an old or failing drive?
Sometimes. If the drive is still readable or intermittently accessible, TruthEdgeTech can help with cautious file rescue, transfer, and backup setup. Clicking, physically damaged, or undetected drives may need a specialist data recovery lab.
Do you help small businesses without monthly contracts?
Yes. TruthEdgeTech provides no-contract small business IT support for workstations, laptops, printers, Wi-Fi, Microsoft 365, backups, malware cleanup, and troubleshooting.
Do you offer pickup/drop-off or house calls?
Yes, by appointment. Call or text first so Jeramy can understand the device, symptoms, address, and best service path before anything is dropped off or scheduled.
Do you repair phone screens?
No. TruthEdgeTech does not focus on phone screen, battery, charging-port, or board-level phone hardware repair. Jeramy can still help with phone setup, data transfer, account access, scam cleanup, password issues, and connected-device troubleshooting.
Do you have a walk-in storefront?
Drop-off and pickup are by appointment after call or text coordination so devices are not left unattended.
Can you help remotely?
Yes. Many software, account, update, setup, and troubleshooting issues can be handled remotely.
Do you work on Macs and PCs?
Yes. TruthEdgeTech helps with Windows PCs, laptops, Macs, printers, phones, tablets, Wi-Fi, and connected devices.
Do you make house calls?
Yes, depending on the problem and schedule. Call or text first so the best service path can be chosen.
Can you remove viruses and malware?
Yes. Jeramy can clean malware, suspicious pop-ups, browser hijacks, unwanted programs, and help improve security afterward.
Can you help transfer data to a new computer?
Yes. Data transfer, backup setup, and migration help are available for Windows PCs and Macs.
Do you help seniors?
Yes. Senior tech help is one of the strongest fits: patient explanations, online safety, phone/tablet help, passwords, and scam cleanup.
Can you fix printer or Wi-Fi problems?
Yes. TruthEdgeTech helps with printers, routers, Wi-Fi issues, network setup, and connected devices.
Should I repair or replace my computer?
Jeramy can help evaluate age, cost, performance, and use case so you can make a practical repair-or-replace decision.
What areas do you serve?
TruthEdgeTech serves Amarillo, Canyon, Bushland, and the Texas Panhandle by appointment.